Notification: Clients over the age of 65, with restricted mobility


Dear Clients,

In line with instructions issued by the National Bank of Serbia, we provide you with the opportunity to withdraw your pension or other funds available on your account or to transfer said funds from your Savings or FX account to your RSD account held at ProCredit Bank without having to visit the bank's premises.

This is possible via a one-off Power of Attorney that you will provide to an authorised person of your choosing. The maximum amount available in this manner is the total amount of your pension, plus an additional maximum amount of RSD 80,000 per month or the equivalent of this amount in case of an FX account.  

All you need to do is to print out, fill in and sign the Power of Attorney, thereby granting one-time authorisation to the person of your choosing to withdraw your pension and other funds or to transfer funds from your Savings or FX account to your RSD current account held at ProCredit Bank.   

Power of Attorney

During the transaction, the authorised person shall provide the Bank employee with the following:

  • the client's Personal ID Card
  • the authorised person's Personal ID Card
  • the original copy of the Power of Attorney, which shall remain in the Bank's files.

An additional advantage we provide is the opportunity to activate ebanking services without having to visit the bank's premises. To activate this service, all you need to do is to send a request from your email address to, containing the following information:

  • your name and surname,
  • date of birth,
  • contact telephone number.

You will then be contacted by an InfoCentre employee.

Detailed information is available by calling our InfoCentre at: 011 2057 000, 0700 700 000 or 0800 000 201.
Your ProCredit Bank