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Welcome to ProCredit bank!

Our Online center is available
on work days from 8 AM to 8 PM and
on Saturdays from 8 AM to 12PM.

Send us a message or apply online as

Call us

Our advisors are available to advise you on your finances, as well as to answer any of your questions live.

Call 011 2057 000 (for calls from a mobile phone) or 0700 700 000 (for calls from a landline).

Calls are charged at the price of the operator you are calling from.


You can report the loss or theft of your card every day from 0-24 hours.

For private individuals and entrepreneurs

Online Center

Call  011 2057 000 (from your mobile phone) or  0700 700 000 (from fixed phone).


On work days from 8AM to 20PM and on Saturdays from 8AM to 12PM

For legal entities and entrepreneurs

Business support

Call 011 2057 070


On work days from 8AM to 5PM

For international payments

International payments support

Call 011 2057 060


On work days from 8AM to 5PM

Need help or support with your eBanking or mBanking account?

Call technical support

011 201 3131 - Asseco eBanking and mBanking for private individuals and legal entities
On work days from 8AM to 8PM and on Saturdays from 8AM to 1PM

011 3032 432 - Halcom eBanking for legal entities

On work days from 8AM to 5PM