Preventing the spread of COVID-19

20/03/2020

Dear Clients,
 
Health is always our first concern. For this reason, we ask that you adhere to the following when visiting our branches/service points:
 
Avoid unnecessary crowds.
If there are more than five clients inside one of our branches/service points - wait outside. One of these clients will finish their business with the Bank in just a few minutes and it will then be your turn. Take advantage of these moments to get some fresh air.

Discretionary zones are ok. 
If you are waiting, maintain a distance of at least 2 metres from others. 
 
Obligatory hand sanitation 
After using an ATM, disinfect your hands with an antibacterial gel/spray. 
 
Electronic payment

Any transactions that you can complete via our digital platforms should be executed electronically – use e-banking and m-banking when possible.
 
Avoid handling cash
Make cashless payments using payment cards. Avoid handling cash, as viruses and bacteria are transmitted in this manner.
 
For additional information, contact our InfoCentre at 011 2057 000.